Terms and Conditions

Effective Date: March 5, 2026

These Terms and Conditions (“Terms”) govern your use of the Brothers Floor Covering website and services. By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use this website.

The terms “Company,” “we,” “our,” and “us” refer to Brothers Floor Covering. The terms “user,” “visitor,” and “you” refer to anyone accessing the website or services.

Website Use

The content on this website is provided for informational purposes only. By using this website, you agree to use it only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to the website or its servers
• Interfere with the operation or security of the website
• Use automated systems or scraping tools to collect information from the website

We reserve the right to restrict or terminate access to the website at our discretion if misuse occurs.

Intellectual Property

All content on this website, including text, graphics, images, logos, designs, and layout, is the property of Brothers Floor Covering unless otherwise stated.

This content is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or use website content without written permission from Brothers Floor Covering.

Estimates and Pricing

Any pricing, estimates, or quotes provided through the website, email, phone, or in person are considered preliminary estimates unless otherwise stated in a formal written agreement.

Actual project costs may vary depending on:

• Final measurements
• Material selection
• Installation requirements
• Subfloor conditions
• Additional labor or preparation needs

Final pricing will be confirmed before installation begins.

Product Availability

Product selections, materials, colors, and styles shown on the website are subject to availability. Manufacturers may update, discontinue, or change products without notice.

Brothers Floor Covering makes reasonable efforts to display product information accurately but cannot guarantee that colors or textures will appear exactly as shown on every device or screen.

Installation Services

Professional flooring installation services may be provided by Brothers Floor Covering or qualified installation professionals.

Installation timelines may vary based on:

• Product availability
• Project size and scope
• Site preparation requirements
• Scheduling availability

Customers are responsible for ensuring that the installation area is properly prepared and accessible before installation begins.

Additional charges may apply if unexpected conditions are discovered during installation, such as subfloor damage or required structural adjustments.

Manufacturer Warranties

Many flooring products include manufacturer warranties covering product defects. Warranty terms and conditions are determined by the product manufacturer and not by Brothers Floor Covering.

Brothers Floor Covering does not alter or extend manufacturer warranties. Customers should review the manufacturer’s warranty documentation for full details.

AI Voice Assistant

This website may include an AI-powered voice assistant designed to provide general information about products and services.

By using the AI voice assistant, you acknowledge that:

• Voice interactions may be recorded or transcribed
• Responses are generated automatically and may not always be fully accurate
• Information provided by the assistant should not be considered professional advice

Users should verify important information directly with Brothers Floor Covering before making purchasing or service decisions.

We reserve the right to modify, update, or remove the AI voice assistant at any time.

Third Party Links

Our website may include links to third-party websites or services. These links are provided for convenience only.

Brothers Floor Covering is not responsible for the content, policies, or practices of third-party websites. Accessing third-party sites is done at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Brothers Floor Covering shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or services.

This includes, but is not limited to:

• Loss of data
• Business interruption
• Website downtime
• Errors or inaccuracies in website content

Your use of the website is at your own risk.

Disclaimer of Warranties

The website and its content are provided on an “as is” and “as available” basis.

Brothers Floor Covering makes no warranties, expressed or implied, regarding:

• Website availability or performance
• Accuracy of information
• Suitability of products or services

We reserve the right to update or change website content at any time without notice.

Indemnification

By using this website, you agree to indemnify and hold harmless Brothers Floor Covering and its employees, contractors, and affiliates from any claims, damages, or expenses resulting from your misuse of the website or violation of these Terms.

Governing Law

These Terms and Conditions are governed by the laws of the State of Indiana. Any disputes related to these Terms shall be resolved in the appropriate courts located in Indiana.

Changes to These Terms

Brothers Floor Covering reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.